Helen Kom

Product Director · LEAFIO AI LinkedIn

10 episodes

41:30
Customer Story

Questions Helen Kom answered

Each station manager independently handled forecasting, ordering, and replenishment. The lack of a standardized methodology contributed to frequent errors, overstock, lost sales, availability problems, and inconsistent inventory turnover.

How VIADA Baltija Slashes Overstock by 35% and Boosts Sales with LEAFIO AI Retail Platform0:00

The connection prevents inventory and merchandising teams from operating in silos. It allows forecasting and ordering to use current planogram and shelf-capacity data while ensuring merchandising decisions are supported by sufficient stock.

How VIADA Baltija Slashes Overstock by 35% and Boosts Sales with LEAFIO AI Retail Platform5:04

The project began with technical data integration and a methodological review of existing processes. It then moved through user training and limited pilots before scaling the solutions and transferring ongoing optimization to customer success.

How VIADA Baltija Slashes Overstock by 35% and Boosts Sales with LEAFIO AI Retail Platform17:21

Inventory reports exposed specialized KPIs and automatically grouped reasons for lost sales. Merchandising analytics highlighted layout gaps, slow movers, facing requirements, and differences between a product or category’s share of sales and share of shelf space.

How VIADA Baltija Slashes Overstock by 35% and Boosts Sales with LEAFIO AI Retail Platform28:41 · with Ana Erma

The company plans to move order supervision fully to the central office. Dedicated planners would oversee system-generated orders while station employees focus more heavily on customer service.

How VIADA Baltija Slashes Overstock by 35% and Boosts Sales with LEAFIO AI Retail Platform35:54

In Helen Kom's words

Traditionally, these two processes operate in silos.

How VIADA Baltija Slashes Overstock by 35% and Boosts Sales with LEAFIO AI Retail Platform6:06

We do not like standards. Each and every company has its own processes and its own specifics.

How VIADA Baltija Slashes Overstock by 35% and Boosts Sales with LEAFIO AI Retail Platform20:26

We are trying to transfer all the routine tasks to the system that can be handled by the system even better than by the manager.

How VIADA Baltija Slashes Overstock by 35% and Boosts Sales with LEAFIO AI Retail Platform29:41

One of the core principles of S&OP is the unified forecasts that are cross-checked through all the departments.

WEBINAR: Master Demand Planning with AI: Turn Retail Chaos into a Clear Vision10:19

Not only the accuracy is important here, but at the same time it is extremely important for retail business to have fast results.

WEBINAR: Master Demand Planning with AI: Turn Retail Chaos into a Clear Vision20:32

Schedule a demo