AI-Driven Retail Transformation: Baltic Petroleum's Success Story
Faced with fragmented inventory and merchandising across 86 outlets and more than 2,500 items, Baltic Petroleum adopts LEAFIO AI to centralize operations, eliminate manual ordering and save 168 staff-hours each week.
Within one year, sales increase by 62%, overstock falls by 50%, inventory turnover improves by 13%, lost sales decline by 9% and product availability rises by 8%.
Deputy CEO Lucas Kissonus reports that sandwich write-offs fall from 11% to 3% within two months, while a settings change taking only 15 minutes cuts excess tobacco inventory by 50% after Lithuania's display ban.
The transformation allows staff to prioritize strategic development and customer service while delivering a reported first-year ROI of 1,581%.
Managing 86 retail outlets and over 2,500 items across multiple locations is no small feat. It's a complex web of challenges. As Baltic Petroleum grew, the task of handling inventory, replenishment orders, and merchandising became even more overwhelming. With no centralized system, Baltic Petroleum faced high overstock levels, inconsistent merchandising, and fragmented processes. These inefficiencies led to wasted resources and missed opportunities, highlighting the urgent need for greater control, visibility, and coordination across their retail network. To address these challenges, Baltic Petroleum turned to the Leafio AI retail platform. By centralizing and optimizing both inventory and merchandising management, they eliminated manual ordering, saving 168 man-hour weekly. The automatic replenishment system provides accurate control over stock levels, reducing human error and enhancing operational
transparency. In just one year, Lifio helped Baltic Petroleum achieve a 62% sales increase and reduce overstock by 50%. Inventory turnover improved by 13%, loss sales decreased by 9% and product availability increased by 8%. Leafio AI also introduced store specific planagrams and centralized merchandising strategies to streamline operations. The implementation of dedicated roles and advanced analytics brought structure, consistency, and datadriven decision-making across all retail locations. These enhancements led to a 41.3% sales increase in the sandwiches category and an 18% boost in beverages, highlighting the tangible impact of optimized merchandising. These impressive results speak for themselves. But to truly understand the impact, let's hear directly from Lucas Kissonus, deputy CEO of Baltic Petroleum about his firsthand
experience with Leafio AI. uh if you could give us a bit more details on what were the outcomes. So in terms of uh quantitative uh impact uh on your sales on your financial uh on your financial growth it would be much appreciated. Okay. Well uh no results could be achieved without hard work and first of all I would say yeah and first of all I would like to thank the LEIO team for their constant work with our sales team. uh we have uh weekly meetings with our dedicated success managers who help who help us uh improve the way we work and thus improve our results. Uh I won't get into many specifics but I have a few examples that were the most noticeable. Uh first one of them was the management of the fresh product category as we were uh talking before of the sandwiches, hot dogs and everything like that. Uh previously our sandwich write offs were stuck at 11%. uh and just two months after implementation of leio the
figure dropped to 3%. And now it is really stuck at 3% and it's not moving. So that's a great success. And the other great example presented itself uh right after the display display ban uh law that was implemented in Lithuania for cigarettes and tobacco products. Uh since we were no longer able to show our customers what products we have uh we were able to reduce excess inventory by 50% which is a lot of money uh and all it took was a change of some system settings which only took 15 minutes. Those are really significant numbers and all in all there were a lot of great improvements that directly impacted our our results in a positive way but the main message here is that we gained control and a power to implement decisions on the spot. Thank you for sharing the uh results. One more thing in terms of the business processes after the implementation uh what impact did you notice if you had on your uh operations on your daily operations how you manage uh different
tasks? Uh well as I said the most significant change in the redistribution uh was in the redistribution of time and resources. Uh previously our managers uh spent a huge amount of time on manual order management and the display of the merchandise was not really controlled at all. It was chaotic as as we spoke before. Yeah. Uh but now the system does all the routine work. Uh the system uh automates stock replenishment. It optimizes shelf space. It generates analytical reports for us to analyze. Uh, Leo really allows our team to focus on strategic uh, business development and improving the quality of service for customers while the system takes care of the routine and operational tasks. Baltic Petroleum achieved a 1581% ROI in the first year with Leafio AI retail platform. Significant improvements in sales, inventory turnover, and reduced write-offs were evident. Imagine achieving similar results in your retail operations. Take the first step towards transforming
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Key takeaways
Chapters
Q&A
Lucas Kissonus credits close cooperation with LEAFIO's success managers and highlights fresh-category improvements: sandwich write-offs fell from 11% to 3% within two months. He also explains that excess tobacco inventory was reduced by 50% through a quick settings change after Lithuania introduced a tobacco display ban. — Lukas Kišonas
The system took over routine replenishment, shelf-space optimization and analytical reporting that managers previously handled manually or inconsistently. This redistributed staff time toward strategic business development and better customer service. — Lukas Kišonas
Quotes
“All it took was a change of some system settings, which only took 15 minutes.” — Lukas Kišonas
“The main message here is that we gained control and a power to implement decisions on the spot.” — Lukas Kišonas
“LEAFIO really allows our team to focus on strategic business development and improving the quality of service for customers while the system takes care of the routine and operational tasks.” — Lukas Kišonas