AI-Driven Retail Transformation: Baltic Petroleum's Success Story

Apr 29, 2025 · 5:22 · Customer Story
Lukas Kišonas Deputy CEO · Baltic Petroleum

Key takeaways

Centralized automatic replenishment eliminated manual ordering and saved Baltic Petroleum 168 staff-hours per week.
After one year, Baltic Petroleum recorded 62% sales growth, 50% less overstock, 13% better inventory turnover and 9% lower lost sales.
Sandwich write-offs dropped from 11% to 3% within two months of implementing LEAFIO AI.
Changing system settings in about 15 minutes enabled a 50% reduction in excess tobacco inventory after Lithuania's display ban.
Automating replenishment, shelf-space optimization and reporting lets managers focus on strategic development and customer service.

Chapters

Inventory and merchandising challenges
First-year performance gains
Fresh-product results
Tobacco inventory and decision control
Operational transformation and ROI

Q&A

What quantitative outcomes did Baltic Petroleum achieve with LEAFIO AI?

Lucas Kissonus credits close cooperation with LEAFIO's success managers and highlights fresh-category improvements: sandwich write-offs fell from 11% to 3% within two months. He also explains that excess tobacco inventory was reduced by 50% through a quick settings change after Lithuania introduced a tobacco display ban.Lukas Kišonas

How did the implementation affect Baltic Petroleum's daily operations and business processes?

The system took over routine replenishment, shelf-space optimization and analytical reporting that managers previously handled manually or inconsistently. This redistributed staff time toward strategic business development and better customer service.Lukas Kišonas

Quotes

All it took was a change of some system settings, which only took 15 minutes.Lukas Kišonas
The main message here is that we gained control and a power to implement decisions on the spot.Lukas Kišonas
LEAFIO really allows our team to focus on strategic business development and improving the quality of service for customers while the system takes care of the routine and operational tasks.Lukas Kišonas
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